Cancellation Policy

• All classes must be booked online via the Luna Reform website or the Wix Fit app. • Payment is taken at the time of booking through Stripe to confirm your spot. • Gift vouchers and discount codes must be applied at checkout and cannot be added after booking. • You must create an account to manage your bookings. • Class spaces are first-come, first-served. If a class is full, you can join the waitlist. • Can’t make it? You’re welcome to transfer your booking to a friend — just let us know in advance! • If you need to reschedule or transfer your booking, this must be done at least 24 hours before class. • Late cancellations (within 24 hours) and no-shows will result in the loss of the session. • A minimum of 2 clients is required to run a group class. If we ever need to cancel, we’ll contact you early with options to reschedule or receive a credit. • All participants must be over 16 years of age, with parental or guardian consent if under 18. • Please notify the instructor of any health issues prior to class. • Please arrive on time and wear bare feet or grip socks (no non-grip socks on the machines for your safety). Grip socks are available to purchase at the studio. You can find our full policies here: www.lunareform.co.uk/policies Any questions? We're here to help! Email us at hello@lunareform.co.uk. We can't wait to welcome you to the studio! 🌙

Contact Details

• Luna Reform, Churchill Way, Cardiff, UK

  07392078082

  hello@lunareform.co.uk